Error trying to save file

Hi,

Since the last update, each time that a try to save my .xml file it shows an error (it has no code so I can’t share it). If I try to save it twice then it saves but creating another file (for instance: november 2.xml). It has never happened to me before.

I have tried to save the file with another name and it happens the same.

Do you know how to solve this issue?

Thank you very much

What’s your operating system? Maybe no rights to write the file? Any cloud sync?

Mac OS monterrey. But it is strange, because if I try 3 or 4 times it creates 2/3 additional files but finally it saves the original one…

Can you share the “installation details” (you find them in “About Portfolio Performance” in the last tab)?

Plus: if the error has “no code”, can you share a screenshot? Or at least something to work with?

(My gut feeling: it could be something with the sandboxing on macOS. Make sure you run PP out of the Applications folder)

Thank you, here are the screenshots:

the error only shows where I have the xml saved.

Thank you again

I cannot share the installation details due to the extension limit. Let me know how can I send them to you

You could copy and paste the content into a text file which you could upload as attachment…

1 Like

here it is
Sin título 2.txt (73,6 KB)