Pepe15
November 19, 2023, 7:18pm
1
Hi,
Since the last update, each time that a try to save my .xml file it shows an error (it has no code so I can’t share it). If I try to save it twice then it saves but creating another file (for instance: november 2.xml). It has never happened to me before.
I have tried to save the file with another name and it happens the same.
Do you know how to solve this issue?
Thank you very much
Jo92
November 19, 2023, 7:23pm
2
What’s your operating system? Maybe no rights to write the file? Any cloud sync?
Pepe15
November 19, 2023, 7:35pm
3
Mac OS monterrey. But it is strange, because if I try 3 or 4 times it creates 2/3 additional files but finally it saves the original one…
Can you share the “installation details” (you find them in “About Portfolio Performance” in the last tab)?
Plus: if the error has “no code”, can you share a screenshot? Or at least something to work with?
(My gut feeling: it could be something with the sandboxing on macOS. Make sure you run PP out of the Applications folder)
Pepe15
November 20, 2023, 7:48am
5
Thank you, here are the screenshots:
the error only shows where I have the xml saved.
Thank you again
Pepe15
November 20, 2023, 8:37am
6
I cannot share the installation details due to the extension limit. Let me know how can I send them to you
Rafa
November 20, 2023, 10:44am
7
You could copy and paste the content into a text file which you could upload as attachment…
1 Like
Pepe15
November 20, 2023, 12:17pm
8
here it is
Sin título 2.txt (73,6 KB)