Hi, In the last few days, when i open portfolio performance it no longer asks me for my password. Is anybody else having this issue or would you know a fix for this please?
Does your portfolio gets opened than, or what is happening?
Did you ensure your are using a file which includes a password. You may have accidentally saved a “new” version without password.
I saved the file originally as Password protected (AES-256)…Recently i have downloaded the app and saved it as Binary a couple of times…Apart from when i have saved as binary i generally just click save after making amendments to my portfolio and close the window by clicking the top right X… When i then open it at a later time/date it just skips the password process and goes straight to my portfolio.
Are you sure you are using binary with password?
After a save as, the original file gets closed, and the new one is opened.
Just double check, do a new save as binary with password. Close PP and do open this exact file.
Le’s see what happens.
Thank you and apologies… I am not the best with computers…I am guessing as i was saving it as binary it was not prompting me to input a password when i then revisited… I was under the impression i needed to save as binary to save my portfolio in the cloud so i could then open via the mobile app. I have just saved it using the first option - Password protected (AES-256) and it seems to have done the job… Many thanks for your prompt helpful replies.
All fine, no worries. Just mark the topic as completed, please.
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Apologies once again…How do i mark the topic as completed?
All fine… at the bottom of each answer you should find it, should be behind the three dots.
when i click the three dots it just keeps going to bookmark options… Are you able to mark it as completed or delete maybe
Never mind, we keep it as is. Thanks for your effort!
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