PP doesn’t open anymore

Hello, my PP app won’t to start after update. Neither on Windows nor on MAC (Intel). I am completely stuck. I’ve reinstalled it several times with no success.
Of course, the viewer on my phone, for which I pay €3/month, is no longer of any use. How can this situation be resolved?
At least, there should be a user-friendly option to download the previous version (before the last update).
error

Is this user friendly enough:

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@Sn1kk3r5 answered already

FYI, these infos are not supporter-friendly. What about the version-numbers? Think about it and vow to get better!

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