Troubleshoot Balance Discrepancy

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1

Hello,

I’ve been trying to use “Troubleshoot Balance Discrepancy” to quickly add my missing deposits, but it is not working properly. I’ve tried using the latest version both on Windows and MacOS.

On Windows, the window open but I cannot insert any value or select any cell besides the date. Tried using both mouse and keyboard navigation without success.

On MacOS, I can select cells and insert values, it properly calculates the “Discrepancy” but unlike the video in the tutorial, the bottom panel doesn’t display anything and pressing “Ok” also doesn’t do anything.

Am I missing something or is there any bug? Thanks

2

The video demonstrates a finding caused by a wrong assignment. In other words, the correct booking exists but was assigned to the wrong account.

3

I see, then its is my misunderstanding of the functionality. That means no issue on MacOS but still on the Windows, I cannot insert any value. Is that a feature somehow?

Also, is then any way of automatically create matching deposits for my BUYs?

Thanks for the feedback

4

Can’t say, since I work on mac and no access to windows.

No! You can use “delivery inbound” instead of “buy.” Deliveries do work without cash accounts.

5

It does not work for me either on Windows.